What to do if you've been signed out of Murray Bridge News
If you can no longer access subscriber-only stories, you may have been signed out of Murray Bridge News’ website on your computer or device. If this is the case:
- Click “sign in” in the top right corner of this web page
- Enter your email address
- Check your email inbox – you should get a new message with the subject line “🔑 Secure sign-in link for Murray Bridge News”
- Open the email and click “sign in to Murray Bridge News”
- Return to our website and reload the page – you should now have full access again
If you need any help with this process, call managing editor Peri Strathearn on 0419 827 124 or email peri@murraybridge.news.
What if I’m being repeatedly signed out every time?
Ordinarily, your device should remember your login details for about six months. From time to time, you may be asked to repeat the steps listed above. This helps to guard against unauthorised access to your account.
However, some readers have reported being signed out every time they access Murray Bridge News. Most commonly, this will be because your web browser is blocking “cookies” – the code which allows your browser to remember that you are logged in. To fix this problem:
- In Safari: On your iPhone or iPad, open the Settings app, then go to Safari > Advanced > Cookies and deselect “block all cookies”. On your Apple computer, open Safari and go to Preferences > Privacy and deselect “block all cookies”.
- In Google Chrome: Click the three dots to open the menu, then go to Settings > Privacy and Security > Third-party cookies and deselect “block third-party cookies”.
- In Microsoft Edge: Go to Settings > Cookies and site permissions > Manage and delete cookies and site data and select “allow sites to save and read cookie data”.
- In Samsung Internet: Open the Settings app, then go to Apps > Samsung Internet > Samsung Internet settings > Sites and downloads > Site permissions > Cookies and deselect “block all cookies”.
- In Firefox: Go to Settings > Privacy and security, and under “enhanced tracking protection”, select “standard”.
Apologies for the inconvenience, and thanks for supporting your independent local news service.
Free subscribers can gain full access to all our premium content, and support a 100 per cent locally owned news service, by subscribing for just a few bucks per month.